PCMag.com is one of the most trusted tech reviewers online today. As a media company with in-depth knowledge with technology — consumer technology, digital platforms, and innovations — PCMag has won the consumers trust by slowly building their credibility in the tech arena.

For their product ranking and consumer choice awards, PCMag conducts regular surveys that ask consumers to rate tech products and services that they actually use or have used. PCMag provides several questions that aim to understand a product’s reliability and overall user experience. In turn, consumers are asked rate features, and to quantify experiences with technical support and repairs within the past 12 months.

Because the goal of the survey is to understand how the manufacturers compare to one another and not how one respondent’s experience compares to another’s, the category averages are based on the average of each manufacturer’s rating, not the average of every respondent’s rating.

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