Known globally, Amazon is the largest online e-commerce platform. It has branches not only in the USA. The largest divisions of this enterprise are located in Germany, Great Britain, France, Canada, Japan, and China. Moreover, the Amazon app has over 150 million users worldwide.

Recently, the Amazon app got a software update. Consequently, the Amazon customer satisfaction level immediately dropped. In particular, it seems that most users saw much trouble with the app after updating it. Moreover, most of them took to changing their reviews to reflect their negative experience.

Accordingly, Real Research has launched a survey to see just how badly the Amazon customer satisfaction level fell. How unsatisfied are the users with this new update? Additionally, do they now prefer using the website over the app? How did they find the response from Amazon customer support? Finally, do they think Amazon customer satisfaction will eventually go up?

So, hurry and share your opinion with us by answering now on the Real Research Survey App from June 02, 2021. After that, 10 TNC Coins will be given as rewards for your survey participation.

Survey Details

Survey Title:
Amazon App User Satisfaction Survey Following the New Update

Target Number of Participants:
50,000 Users

Demographics 

Nationality: All
Age: 21-99
Gender: All
Resident Country: All
Marital Status: All
Language: All
KYC Level: All

Note: This survey is closed. You can view the results here – Almost 77% Purchased Products Using the Amazon App.