Over 60% Demand Compensation For Delayed and Canceled Flights

Everyone seems to want to travel these days. Vacationing in a foreign country, learning about its culture, meeting new people, and living in their society appear exciting and enjoyable. However, traveling is not just sparkle and glamor. Unfortunately, several airline companies receive complaints such as baggage theft and delayed or canceled flights from passengers.

Since the threat of Covid-19 reduced, the demand for air travel has risen even though its cost remains high. With this, issues reporting airport chaos like the London Heathrow canceling flights are on the rise. For this reason, Real Research, an online survey application, launched a survey on London Heathrow canceling flights. Here are the results.

Highlights:

• 75.35% heard about the issue of London’s Heathrow Airport
• 60.45% suggest mass recruitment to solve the staff shortage crisis
• 65.15% want a full refund as compensation for flight cancellation

75.37% Have Traveled By Air

The Survey on London Heathrow canceling flights begins with a question asking whether respondents have traveled from an airport recently. According to their responses, 75.37% of respondents have traveled abroad, while only 24.63% have not done so.

Next, the survey asks if they take advantage of baggage drop services while traveling. Here, 53.73% utilize the service all the time. A further 16% of the respondents use this service only for long-distance trips, and 14.12% utilize it depending on the circumstances. Meanwhile,16.15% would never use such.

Crisis in Staff Shortage

Additionally, the survey on London Heathrow canceling flights results indicates that most respondents (75.35%) have heard about the issue of London Heathrow Airport flight cancellations. In other words, only 24.65% of passengers are unaware of it and the recent baggage handling crisis at the airport.

Reportedly, many businesses have suffered from staff shortages since the Covid-19 pandemic. In the opinion of 60.45% of respondents, massive recruitment is the best solution for resolving the problem. Some (18.15%) suggest improving the overall working conditions, salaries, and employee benefits. While others (10.75%) suggest developing technologies that can replace the human workforce.

Flight Delays and Cancellations Compensation

Additionally, the survey on London Heathrow canceling flights includes a question regarding respondents’ perceptions of compensation for flight cancellations and delays. Particularly, 61.54% of respondents agree to provide compensation for a non-fault passenger incident, regardless of who is at fault, whether it’s the airline or the airport.

Meanwhile, 12.91% say that the airlines must be in charge of the compensation, while 8.99% think compensation would depend on each airport’s regulations.

Furthermore, the survey asks respondents if they have plans to travel by air this summer. Up to 47.94% had already booked their tickets. Whereas 28.77% have plans to travel, and only 23.29% haven’t.

Lastly, the survey on London Heathrow canceling flights asks respondents their preferred form of compensation when flights are canceled or delayed. In reply, a majority of 65.15% want a full refund. Others (21.76%) choose an alternative flight of the same day, while 12.07% would go for an open ticket that flies to any destination.