Recently, Pinduoduo, the fast-growing Chinese e-commerce platform, has been accused of containing malware that compromises its users’ privacy. The presence of malware, identified as a form of click fraud, tracked users’ activity and sent it back to the app’s servers, allegedly making fraudulent clicks on competitors’ ads to artificially boost its sales numbers.

The issue resulted in Google suspending China’s Pinduoduo app from its Play Store, citing security concerns. The suspension puts the spotlight on Pinduoduo’s practices and the responsibility of e-commerce platforms to prioritize user security and privacy.

Malware is a significant concern in the tech world. The use of malware is a violation of users’ trust and undermines the integrity of e-commerce.

Real Research, an online survey app, launched a survey on the Chinese shopping app Pinduoduo’s, alleged malware to gather further insights on the Pinduoduo app being suspended over malware concerns.

Highlights:

  • According to 16.51% of respondents, companies like Pinduoduo should be responsible for data breaches or privacy violations.
  • To prevent unauthorized access to user data, 18.2% recommend implementing stronger authentication measures.
  • 46.17% have not used the Chinese shopping app Pinduoduo.

According to our survey results, 49.2% are well aware of the malware allegations against the Chinese shopping app Pinduoduo. 32.83% are somewhat aware, and 11.97% are unaware.

Based on the responses, it is evident that society is concerned about the impact of malware and potential data breaches on user privacy and data security. The majority of respondents (56.02%) expressed concern over the presence of malware on the Pinduoduo app and its potential impact on user privacy and data security.

Specifically, 16.51% of respondents believed that companies like Pinduoduo should be held accountable for data breaches or privacy violations, while 16.01% believed the issue was serious and required urgent attention.

Another 11.89% thought that the vulnerabilities were unethical and demonstrated a lack of regard for user privacy, and 11.87% believed that Android should rectify the vulnerabilities. In addition, 11.11% of respondents suggested that users should be cautious about the software they download, and 10.96% thought that companies like Pinduoduo should be transparent about their data collection practices.

Only 10.49% of respondents believed that most companies engage in some form of data collection. Furthermore, results identified that the majority of respondents (46.17%) had not used the Pinduoduo mobile app, whereas 30.32% had used it before but not anymore, and 23.51% still use it.

Chinese-shopping-app-Pinduoduo
Figure 1: Have you used the Chinese shopping app Pinduoduo?

Potential Impact of Recent News on Future Use of Pinduoduo

The survey’s findings showed that 37.96% of respondents said the most recent Pinduoduo news would have a very significant impact on their choice to use the app, and 34.86% said it would have a moderate impact. However, 15.14% and 3.36%, respectively, believed it was somewhat unlikely and quite doubtful.

Additionally, another poll asked participants if they thought the most recent information would have an impact on their perception of Pinduoduo as a whole. 42.99% felt it was highly probable and 34.26% felt it was somewhat likely. Furthermore, 10.96% and 3.21% believed it was somewhat unlikely and quite doubtful.

Importance of Data Privacy Protection in Online Services

When we asked the respondents about the importance of data privacy protection when using shopping apps or other online services, 44.66% said it was very important and 28.76% reported it was somewhat important. In contrast, 15.81% said it was barely important and 3.31% said it was not important at all.

A Critical Look at Pinduoduo’s App Measures

Participants were asked what measures the Chinese Shopping App Pinduoduo should take to ensure the safety of its users. A significant portion of the respondents, 18.2%, suggested that implementing stronger authentication measures would prevent unauthorized access to user data.

Similarly, 16.59% of the participants believed that enabling strict regulations to handle user data was necessary to ensure the safety of Pinduoduo’s users. Other suggestions included providing users with clear information about their privacy rights, as stated by 13.93% of the respondents and training employees and contractors on best practices for handling user data, according to 13.49% of the participants.

Measures-to-ensure-Pinduoduos-user-data-privacy
Figure 2: Measures to ensure Pinduoduo’s user data privacy

Pinduoduo Faces Potential Fallout Following Allegations of Privacy Breaches

According to the last poll results, 20.46% of respondents thought that Pinduoduo’s customer trust would decline as a result of the claim that their app had malware, while 14.51% expected that fewer people would use it. Another 14.26% thought there would be a greater chance of finding additional spyware.

Potential-impacts-of-the-allegations
Figure 3: Potential impacts of the allegations

Furthermore, 12.88% of the respondents believed that the shares of Pinduoduo’s parent firm, PDD Holdings, would decline as a result of this accusation.

Methodology

 
Survey TitleSurvey on Chinese Shopping App, Pinduoduo’s, Alleged Malware
DurationApril 15, 2023 — April 22, 2023
Number of Participants10,000
DemographicsMales and females, aged 21 to 99
Participating Countries Afghanistan, Algeria, Angola, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Benin, Bolivia, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Chile, China, China (Hong Kong) China (Macao), China (Taiwan), Colombia, Costa Rica, Croatia, Czech Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Gambia, Georgia, Germany, Ghana, Greece, Greanada, Guatemala, Honduras, Hungary, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Libya, Lithuania, Malaysia, Maldives, Maluritania, Mexico, Moldova, Mongolia, Morocco, Mozambique, Myanmar [Burma], Namibia, Nepal, Nicaragua, Nigeria, Oman, Pakistan, Palestine, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Sierra Leone, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Tanzania, Thailand, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe.