Tuta Mail, which claims over ten million users globally, alleges that since March, it hasn’t been prominently featured in Google searches for “encrypted email.” Real Research, an online survey app, revealed that 65.23% of the respondents were aware of this situation. 

Highlights:

  • 69.95% support Tuta Mail co-founder Matthias Pfau’s demand to end Google’s unfair website visibility limitations.
  • 68.67% support investigations into Google’s alleged hindrance of rival email services.
  • 65.12% are aware of Google’s impact on rival email services.

Tuta mail allegations against Google

“Google must stop this unfair limitation of showing our websites in search results immediately,” said Tuta Mail co-founder Matthias Pfau. 69.95% of respondents agreed with his statement. 

Tuta-Mail-co-founders-statement
Figure 1: Whether respondents agree with Tuta Mail co-founder’s statement

In its role as a gatekeeper, Google is impacting the profits and marketability of our private email service, Tuta Mail, – a direct competitor to Google Gmail, which goes against the Digital Markets Act,” Tuta Mail wrote in a blog post. 

Additionally, a survey on Google being accused of making it harder to search for rival email services revealed that 62.75% were extremely concerned, 33.25% were somewhat concerned, and 4.0% were not at all concerned about what was mentioned in the Tuta Mail blog post. 

Survey Reveals Concern Over Google’s Impact on Rival Email Services

Google’s algorithm, which determines search result rankings, can significantly affect businesses reliant on website traffic from search visits when updated. 65.12% were aware of this.

Awareness-of-what-Googles-algorithm
Figure 2: Respondents Awareness of what Google’s algorithm determines and its significance

Google Being Accused of Making It Harder To Search for Rival Email Services

Investigations into Google being accused of making it harder to search for rival email services are underway. The European Union (EU) has announced investigations into Alphabet, a company that owns Google, over uncompetitive practices. 68.67% of the respondents believe this investigation is justifiable

Whether-investigations-into-Alphabet-are-justifiable
Figure 3: Whether investigations into Alphabet are justifiable?

Finally, Google stated that search ranking updates do not aim to favor Google products or any other particular website. Real Research revealed that 60.77% did not believe this statement from Google.

Methodology

Survey TitleSurvey on Google Being Accused of Making It Harder To Search for Rival Email Services
DurationMay 4 – May 13, 2024
Number of Participants6,000
DemographicsMales and females, aged 21 to 99
Participating Countries Afghanistan, Algeria, Angola, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Benin, Bolivia,… Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Chile, China, China (Hong Kong) China (Macao), China (Taiwan), Colombia, Costa Rica, Croatia, Czech Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Gambia, Georgia, Germany, Ghana, Greece, Greanada, Guatemala, Honduras, Hungary, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Libya, Lithuania, Malaysia, Maldives, Maluritania, Mexico, Moldova, Mongolia, Morocco, Mozambique, Myanmar [Burma], Namibia, Nepal, Nicaragua, Nigeria, Oman, Pakistan, Palestine, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Sierra Leone, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Tanzania, Thailand, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe.